Your Foreign Currency Partner

In compliance with Republic Act No. 7394, "Consumer Act of the Philippines of 1991" and Bangko Sentral ng Pilipinas Circular No. 857, Regulations on Financial Consumer Protection please find here contact information for any complaints:
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Compliance Officer / Internal Auditor: Apple Jane F. Fernandez
Contact No. +63 2 8888.9588
Email: help@lakeshore.ph

Or may contact Bangko Sentral ng Pilipinas with the following details:

BSP Consumer Assistance Desk, Ground Floor Multi-Storey Bldg.,
BSP Complex, Malate, Manila
Direct Line: (02)-8708-7087
Trunk Line: (02)-8708-7701 loc. 2584

Facsimile: (02)-8708-7088

Email Address:
consumeraffairs@bsp.gov.ph

Mailing Address:
The Consumer Empowerment Group
Center for Learning and Inclusion Advocacy
Bangko Sentral ng Pilipinas
5th Floor Multi-Storey Building, BSP Complex
A. Mabini Street Malate, 1004 Manila